Lakehouse golf

Signed in as:

filler@godaddy.com

Account

Terms and Conditions

Terms and Conditions

Last Updated: 29/10/2024

Welcome to Lake House Golf. These Terms and Conditions (“Terms”) apply to your access to and use of our website, www.lakehousegolf.com as well as any purchases you make through our site. By accessing or using our Website, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By using our Website and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

2. Eligibility

You must be at least 18 years of age, or the age of majority in your jurisdiction, to use our Website. By using our site, you represent that you meet this age requirement.

3. Account Registration

To make purchases on our site, you may need to register an account. You agree to:

Provide accurate and complete information
Maintain the security of your account by keeping your password confidential
Notify us immediately of any unauthorized use of your account

We reserve the right to terminate accounts if we suspect unauthorized or fraudulent activity.

4. Orders and Payment

A. Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to stock limitations, inaccuracies in product information, or suspected fraudulent activity.

B. Pricing and Payment

Prices are displayed in GBP and are subject to change without notice. We strive to provide accurate pricing information but reserve the right to correct any errors. You agree to pay for all charges associated with your order.

C. Payment Methods

We accept payment methods through stripe. Your payment information is subject to validation checks and authorization by the payment provider.

D. Order Cancellations

You may cancel your order only before it has been processed. If your order has already been shipped, please refer to our Return Policy.

5. Shipping and Delivery

We offer shipping to UK only. Shipping times and costs vary based on location and shipping method chosen at checkout. We are not liable for delays caused by third-party carriers.

6. Returns and Refunds

Our Return Policy outlines the eligibility, process, and timeline for returns and refunds. Items must be returned within 14 days of purchase in original packaging and condition. For details, please see our Return Policy below.

7. Product Descriptions and Availability

We strive to ensure that the information on our Website is accurate. However, we do not guarantee that product descriptions, images, or other content on our site are error-free, complete, or current. Availability of products is subject to change without notice.

8. Intellectual Property

All content on our Website, including text, images, graphics, logos, and software, is the property of [Your Company Name] or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or otherwise use our content without prior written permission.

9. Prohibited Conduct

By using our site, you agree not to:

Engage in fraudulent activities
Interfere with the operation of our site
Use our site to violate any laws or regulations
Attempt to access unauthorized areas of our site

We reserve the right to terminate or restrict access to your account if we suspect any prohibited conduct.

10. Limitation of Liability

To the fullest extent permitted by law, Lake House Golf and its affiliates will not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our Website or products.

Our total liability to you for any claim related to your use of our site or products is limited to the amount paid by you for the relevant product.

11. Indemnification

You agree to indemnify and hold Lake House Golf harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your violation of these Terms or misuse of our Website.

12. Governing Law and Dispute Resolution

These Terms are governed by UK laws. Any disputes arising out of or related to these Terms shall be resolved through [specify dispute resolution process, e.g., arbitration, court jurisdiction].

13. Changes to Terms and Conditions

We may update these Terms from time to time to reflect changes in our practices, technology, or legal obligations. The most current version will always be available on our Website, and significant changes will be communicated to you.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.

15. Contact Us

If you have any questions or concerns regarding these Terms, please contact us via email.

By using our Website, you acknowledge that you have read and agree to these Terms and Conditions.

Return and Refund Policy

At Lake House Golf, we aim to ensure your complete satisfaction with every purchase. If for any reason you are not satisfied with your purchase, we offer a straightforward return and exchange policy.

1. Eligibility for Returns

To be eligible for a return, your item must:

Be unused and in the same condition that you received it
Include all original packaging, tags, and accessories
Be returned within 14 days of the purchase date

Certain items are non-returnable, including:

Custom or personalized items
Gift cards
Sale or clearance items (unless defective or damaged)

2. Return Process

To initiate a return:

Contact Us: Email us via email with your order number, the items you wish to return, and the reason for the return.
Receive Return Authorization: Our customer service team will provide you with a Return Authorization (RA) number and instructions on where to post the item.
Pack and Ship: Package your item securely, including the RA number inside the package. Ship the item to our return address given in email from customer support.
Please Note: Return shipping costs are the responsibility of the customer unless the item was damaged, defective, or incorrect.

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund:

Approved Returns: A credit will be automatically applied to your original payment method within 10 business days.
Partial Refunds: In some cases (e.g., items returned with missing components), only a partial refund may be issued.

Shipping Costs: Original shipping costs are non-refundable. If you receive a refund, it will only cover the cost of the item(s).

4. Exchanges

If you would like to exchange an item:

Contact us via email with your order details.
We will confirm product availability for the exchange.
Ship your item back following our return process.

Once the original item is received, we will process and ship your exchange. Additional shipping fees may apply.

5. Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery with:

Photos of the damage or defect
Your order number and description of the issue

We will arrange a replacement or full refund, including shipping costs, for verified cases of damaged or defective items.

6. Non-Returnable Items

Certain items are not eligible for returns, including:

Items marked as “Final Sale” or “Clearance”
Gift cards
Personalized or custom-made items

7. Gifts

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

8. Late or Missing Refunds

If you haven’t received a refund after the specified processing time, please:

Check with your bank or credit card company, as processing times can vary.
Contact us at via email if further assistance is needed.

9. Contact Us

For any questions regarding our Return Policy, please reach out to us via email.

By purchasing from our website, you agree to the terms of this Return Policy.